Account Managers Academy Team
Darren Francis
Darren is a former lawyer who works with professional services organisations – both in the UK and internationally – to help with a variety of projects including advising on client perception and key client management. This includes design and delivery of learning and development programmes; personal mentoring and support for lawyer and senior executives; developing account management and relationship management processes and strategies; conducting client listening programmes; and implementing change to service delivery as a result of feedback.
- +44 (0) 7921 212733
- darren.francis@accountmanagersacademy.com
Claire Rowles
- +44 (0) 7720 842631
- claire.rowles@accountmanagersacademy.com